Hi, I think the best way to answer this question is to copy in my resume!  Please find it below, thank you.


Waipahu, HI USA

Phone # (609) 214-2011, Fax# (212)



goal is to assist individuals to improve the quality of their lives while respecting
individual self-determination.  I elected
for international education and practice to increase my cultural competence and
range of skills.  I believe there is
value in the ability to engage clients of all ethnicities, ages and stages of
life; I find this to be the foundation of any successful therapeutic
relationship.  I support creative and
compassionate styles of intervention, non-judgmental and solution focused.  




CCM, National, # 4216112, 9/1/15 –

LCSW, HI # 3947, 7/1/14 – 6/30/19

LCSW, NJ # 44SC05617700, 1/12/15 – 8/31/16

BLS Provider 7/15/16 – 7/15/18

LSW, HI # 2026, September 2012 (inactive)

LSW, NJ # 44SL05091200, May 2001 (inactive)

NASW, National Association of Social Workers # 886422465

NASW, Liability Insurance, 3/6/16 – 3/6/17

NPI, # 1023451242

LLC, Amanda Adams Courter




Master of Social WorkLaTrobe University, Bundoora
Campus, Melbourne, Victoria, Australia


Bachelor of Arts Psychology – George
Washington University, Washington, DC, USA




       Court Appointed Special Advocate (CASA
Program), Hawaii State Judiciary

Advocate as Guardian Ad
Litem for abused and neglected children on Oahu, Hawaii.






Private Practice, Amanda Adams Courter, LLC


Disorders, Oppositional Defiance Disorder, Truancy, Substance Abuse,
Physical Abuse, Mental Abuse, Emotional Abuse, Verbal Abuse, Sexual Abuse
Criminal Behavior, Legal/Court Experience




United Health Group, Honolulu, Hawaii,  TRICARE Senior Care Advocate


and support individual Active Military, Veterans and TRICARE covered family
members through telephonic assessment and expert case management interventions.  Coordinate with Utilization Management
team to facilitate discharge planning and arrange alternative care services
and enhance an appropriate discharge.
Document all clinical information in accordance with Military &
Veterans policy and procedures in the member’s electronic medical record.  Assess and interpret beneficiary needs,
gaps and requirements related to beneficiary’s condition.  Develop a Care Plan with
interdisciplinary team in order to promote optimal health.  Collaborate with specialists to provide
necessary and cost effective care for the beneficiary.  Assess quality and effectiveness of
services provided related to clinical, functional and final outcomes. 





Beacon Health Options, Kapolei, Hawaii,  Service Coordinator


Service Coordinator is responsible for providing service coordination
services for QUEST Integration members with behavioral health special
health care needs. Responsibilities include screening, assessing, and
managing of members referred for service coordination. The Service
Coordinator is responsible for providing outreach, coordination, education
and support to HMSA members by performing clinically based activities to
coordinate care between the members, providers and community resources. Responsibilities
also include the facilitation of a collaborative relationship among
members, providers, community agencies, as well as health plan and Beacon
staff in order to ensure members receive timely and integrated access to
services across the continuum of care, including supporting and managing
member’s physical, emotional, social and economic barriers to appropriate
medical and behavioral care.




Beacon Health Strategies, Kapolei, Hawaii,  Intensive Case Manager


Intensive Case Management (ICM) program, through collaboration with
members, members’ guardian, representative and/or family member (s), state
agencies, schools, community providers and their treatment providers, is
designed to ensure the coordination of care, including assessment, case
management planning, discharge planning and mobilization of resources to
facilitate an effective outcome for cases with high risk clinical factors
and/or high utilization.  This
position includes field and telephonic contact.  

The case
manager works collaboratively with the member to advocate for and assist
with linkage to necessary supports and services, including community
resources, and to facilitate coordination with family and other involved
parties. An individualized care plan is developed with input from the
member and the member’s health care team. This individualized care plan
establishes and monitors short and long term goals and identifies resources
to assist in meeting the goals.




Beacon Health Strategies, Kapolei, Hawaii,  Provider Oversight Clinical Liaison


Responsible for overseeing and
monitoring Community Case Management Agencies (CCMA’S) providing case
management services to the population diagnosed with a Severe Persistent
Mental Illness (SPMI) and to ensure compliance with program requirements,
goals and protocol. 

Weekly Quality Oversight of
completed assessments and care planning, including review of level of care
decision making.

Ensure members are being seen as
per required acuity standards and documentation is completed accurately and
in a timely fashion.  Re-evaluate
acuity assignments and intervention outcomes to assure care plan goals are
appropriate to needs and being met within timelines.

Design and implement program
improvement plans in collaboration with CCMA’s.



UAM/APS Healthcare, Care Manager,
Honolulu, Hawaii

Field-Based Licensed Care Manager providing outreach, case
management, care plan development, education and support to members to
facilitate a healthy lifestyle. The Care Manager Coordinates monitors and
ensures that appropriate services and timely medical/behavioral care are
provided to members across the continuum of care. Assists members with
developing and implementing social, interpersonal, self care and independent
living skills to restore stability and reintegrate member into the community.
Promotes effective healthcare utilization and monitors health care resources
to achieve optimal clinical and resource outcomes



Hawaii State Judiciary, Social Worker
IV, CASA Social Worker, Supervisor, Kapolei, Hawaii

Supervision of a CASA involves
recruitment, training and retention of the volunteer.  Responsibilities also include visits to
children, writing and reviewing court reports, assessing the best interest of
the child, liaising with community entities such as schools, churches, after
school programs, medical providers and the Department of Human Services.  Attendance at court hearings, Ohana
Conferences, Multi-Disciplinary Team meetings, and IEP meetings.




Shore Memorial Medical Center, Donor
Liaison, Somers Point , NJ

On-call liaison for members of the Shore Memorial
Health Foundation.  Assist members
coming into the hospital to connect with appropriate departments and access
needed medical services.



AtlantiCare Dialysis Unit, Atlantic
City, NJ, Social Worker, (maternity leave coverage)

Case Management of 86 patients with chronic kidney
disease receiving hemodialysis.  Liaise
with family members and community resources to ensure continuity of care,
transportation, and access to financial, social, psychological and medical



Fresenius Dialysis Unit, Cape May
Court House, NJ, Social Worker,

Part Time Case Management of 60 patients with
chronic kidney disease receiving hemodialysis.  Liaise with family members and community
resources to ensure continuity of care, transportation, and access to
financial, social, psychological and medical services

02.07 -05.12

Owner & Manager, “The Edge Villa”,
Puerto Cito, Costa Rica

Creation of a Luxury Vacation Villa Rental in Costa
Rica’s southern zone.  Responsibility
for website development, international and local marketing, response to all
reservation requests and supervision of bookings, cleaning and gardening
crew.  Management of property finances.


Owner & Manager, “Costa Paraiso”, Dominicalito, Costa Rica

Management of boutique beachfront resort.
Responsibilities as above at “The Edge”.


Pleasantville Middle School,
Pleasantville, NJ, Dropout Prevention Counselor / 7th Grade
Guidance Counselor

Provide one-on-one counseling to approximately 240
seventh grade students on an “as needed” basis.  Coordinate with teachers, parents, school
nurse and administrative staff to maintain comprehensive and current
information on all students. Administration and supervision of state testing.

Related Work History

of Pilot Program Juvenile Home Electronic Detention, New Jersey

Case Mitigation Specialist for the State of New Jersey Public Defender’s

In home
care for Traumatic Brain Injury victims and Developmental Disabilities


June, 2024




August 26,2019

  • Tuesday
  • 9:00am - 10:00am
  • acourter
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