Articles

therapy customer service

Therapy Should Begin With Customer Service

July 1, 2014

Therapy Should Begin with Customer Service   Imagine for a moment that you come home after a long day and decide that you are too tired to cook. You look around the kitchen, crack the fridge, and finding nothing easy to eat. After some thought you decide to go out. You have heard about a […]


5 Reasons to Call Clients Back that You Can’t Schedule

June 14, 2014

5 Reasons to Call Clients Back that You Can’t Schedule   We all get busy with the day-to-day demands of our jobs. Couple that with the amount of social media, texts, emails, and other kinds of minute-by-minute shoulder tapping distractions and it is easy to forget about the calls from clients that we can’t fit […]


Therapy Boundaries

“Thank you for giving me good advice, even if I don’t listen to it”

June 11, 2014

“Thank you for giving me good advice, even if I don’t listen to it” Being a therapist is arguably one of the most rewarding careers you can have.  Seeing clients grow and improve is indeed wonderful. Being a therapist is also arguably one of the most unrewarding careers you can have. Clients crash and burn […]


Find Your Client's Lighthouse

Find Your Client’s Lighthouse

June 7, 2014

Find Your Client’s Lighthouse   The purpose of a bio-psycho-social-spiritual assessment is to gain a broad and thorough understanding of the client including his medical, family, and work history, his strengths, supports, and challenges. The definition of an assessment is easy enough to write and read but what happens in the real world when your […]


Define Your Success

Define Your Success

June 5, 2014

Define Your Success     In the wake of the great recession I have been hearing a lot about the American dream and how it has become unattainable. Clients, students, and supervisees talk about how they will never be as successful as their parents, that they are under tremendous stress and are being left behind, […]